Stellendetails

Your mission

Project deployment and commissioning

• • Assist engineers with the on-site installation, configuration, commissioning, and testing of AGV/AMR systems.
• • Support the configuration of navigation maps, charging stations, system parameters, and related equipment.
• • Assist with system integration involving warehouse systems, customer infrastructure, and other automation equipment.
• • Support system testing and customer acceptance activities.
• • Help prepare commissioning reports and technical documentation.

Technical support and troubleshooting

• • Assist with diagnosing hardware, software, network, and communication issues.
• • Monitor system alerts and collect relevant information for technical analysis.
• • Provide remote and on-site technical support under the supervision of experienced engineers.
• • Follow up on technical issues with internal engineering and R&D teams.
• • Document identified problems, solutions, and follow-up actions.

Customer training and documentation

• • Assist with customer training on system operation and basic maintenance.
• • Help prepare and update user manuals, training materials, FAQs, and troubleshooting guides.
• • Support communication between European customers and internal technical teams in China.
• • Organize and maintain project and technical documentation.

System monitoring and improvement

• • Support the monitoring of system performance, including uptime, battery status, charging activities, and system alerts.
• • Assist with routine inspections and preventive maintenance.
• • Collect and analyze basic operational data.
• • Support system upgrades, configuration changes, and improvement activities.

Internal collaboration

• • Work closely with project managers, service engineers, solution engineers, sales teams, and R&D teams.
• • Collect customer feedback and technical requirements.
• • Support project planning, progress tracking, and technical coordination.
• • Report technical issues and project risks to the responsible engineer in a timely manner.

Your profile

• • Currently pursuing a Bachelor’s or Master’s degree in Robotics, Mechatronics, Electrical Engineering, Automation, Computer Science, Mechanical Engineering, or a related technical discipline.
• • Interested in AGV/AMR systems, robotics, industrial automation, or warehouse automation.
• • Basic knowledge of electrical systems, industrial networks, programming, software configuration, or system integration is preferred.
• • Previous internship, academic project, or practical experience in robotics or automation is an advantage.
• • Strong willingness to learn, with good analytical and problem-solving skills.
• • Able to work independently on assigned tasks and collaborate within an international team.
• • Responsible, detail-oriented, and customer-focused.
• • Fluent in English; the ability to communicate in Mandarin Chinese is preferred.
• • Willing to travel within the Netherlands and across Europe when required.
• • A valid driving licence is preferred.
• • Must be enrolled at an educational institution for the duration of the internship.

Why us?

• • Gain practical experience with advanced AGV/AMR automation solutions.
• • Participate in international warehouse automation projects.
• • Learn about system deployment, commissioning, integration, maintenance, and troubleshooting.
• • Receive guidance from experienced service, engineering, and R&D teams.
• • Develop technical, project coordination, and customer communication skills in an international working environment.