Stellendetails

Business Development Representative (m/w/d)

Permanent employee, Full-time · Berlin, hybrid

THE IMPACT YOU WILL MAKE

As a Business Development Representative at charles, you will play an instrumental role in our growth by forging long‑term partnerships with clients and prospects, unveiling the potential of Conversational AI for their business models, and ensuring we deliver value that meets their goals and expectations.

THIS IS WHAT YOU WILL BE DOING

• • Manage the pre-sales process to ensure delivery against key performance metrics, with a strong emphasis on new logos, as well as growing existing accounts
• • You will analyse the performance of potential customers and learn how to identify potential for business improvement for them to achieve using charles
• • Generate leads within the DACH and/or Italian market through cold calling, emails, LinkedIn, Events and collaborating with your Account Executive and Studios Team
• • Help boost our outbound outreaches through multiple approaches (by social selling, cold calling, LinkedIn Navigator)
• • Ensure the quality of pre-qualification and support our team in closing deals
• • Actively seek out profitable partnerships and business opportunities
• • Help shape the future of charles' mission with your perspectives, ideas, and skills

YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES

• • You have a proven history of achieving sales success
• • Ability to identify, understand and communicate the customer's business transformation needs
• • You are willing to go the extra mile to close a deal
• • You are a true team player and contribute to our joint success

•

Required: proven ability to communicate professionally (C1/C2 level) in German and confident business-level English.

• • You have experience with a CRM system, such as HubSpot, Pipedrive , Salesforce or others
• • Profound knowledge of the European e-Commerce market and relevant enabling technologies, is a plus

WHERE WILL YOU BE WORKING?

We are based in Berlin and offer a hybrid working model. Join us in the office from Tuesday to Thursday and work from home on Mondays and Fridays.

THINGS WE OFFER

• • Working on challenging and impactful projects at the forefront of one of the most innovative industries in Europe
• • Collaborating with some of the leading experts in Conversational AI and disrupting a fast-growing industry
• • Joining forces with a unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational AI
• • Having high visibility and impact across the business with the option to own and drive new initiatives
• • Celebrating our major and micro-wins as well as getting to know each other better at regular team-building events
• • Sharing VSOP (virtual stock options) in the ownership and success of charles
• • Enjoy uncapped commission potential based on results.
• • Working in a vibrant office in the heart of Berlin overlooking the Wall memorial

What else we offer?

• • Urban Sports Club membership
• • Free company lunch on Thursdays
• • A friendly, open, multicultural work environment
• • Dog-friendly office
• • Discounts on BVG tickets
• • Mental health support through our partnership with OpenUp

About us

It's better to have a conversation

charles is a conversational AI and CRM that attracts, converts, services, and retains customers via AI agents and marketing automations. charles helps businesses to maximize customer engagement and revenue through conversational channels such as WhatsApp. Brands can reach customers in an interactive way, collect data to expand customer understanding and guide them to targeted offers that convert. charles’ AI Agents deliver hyperpersonalized experiences at scale while ensuring enterprise-grade security and GDPR compliance.

Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing. charles is backed by Salesforce Ventures, Accel and HV Capital and has raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands.

charles and diversity: be yourself and no-one else

Different perspectives bring innovation and richer work environments. We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.

Privacy notice for applicants

Controller: Charles GmbH, Gartenstraße 86, 10115 Berlin | DPO:

Data Collection & Purpose

Charles GmbH processes your personal data to evaluate your candidacy for employment. Your data was either obtained from publicly available sources (e.g. LinkedIn), provided by a referral, or submitted directly by you. Processing includes setting up interviews, evaluating results, and other recruitment-related activities.

Legal Basis

Processing is based on our legitimate interest in evaluating and selecting applicants (Art. 6(1)(f) GDPR, § 26 BDSG).

Data Retention

If your application is unsuccessful, your data will be retained for 6 months (182 days) after rejection to defend against potential claims under the Allgemeines Gleichbehandlungsgesetz (AGG). After this period, your data will be automatically deleted — unless you have given separate consent to remain in our talent pool for future opportunities.

Data Sharing

Your data is shared with Greenhouse Software, Inc. (USA), which manages our recruitment process, and with other IT service providers acting on our behalf (e.g. AI and scheduling tools). Appropriate safeguards are in place per Art. 46 GDPR.

Your Rights

You have the right to access, rectify, erase, restrict, and port your data. You may also object to processing based on legitimate interest (Art. 21 GDPR), and lodge a complaint with an EU supervisory authority. Contact:

Last updated: October 2026